> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sonarx.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Centric

> Leading with a Customer First approach.

With so many (and growing) blockchains, each with its own nuances, and the vast amount of on-chain data at our customers' fingertips, we play a crucial role in ensuring our customers maximize the benefits of our data platform. Our hands-on approach, responsiveness, and creativity address the specific needs of each of our customers.

## Benefits for our Customers

**Optimizing Compute Costs and Query Latency**\
We support clients with optimized tables to enhance efficiency and reduce costs. When dealing with 100s of terabytes of data, this becomes mission-critical.\
\
**Curating Data**\
Based on client feedback, we are always adding and improving our table curation to ensure the most relevant data is easy to access and consume\
\
**SQL Query Support**\
We support our clients in writing SQL queries to retrieve the exact outputs they need efficiently and effectively.\
\
**Rapid Indexing**\
We can quickly cover new blockchains, on demand (including non-EVM), providing immediate access to any chain's indexed, complete on-chain data set.\
\
**Global Support**\
We have a presence on both the US East Coast and West Coast, as well as in Europe, ensuring timely support across different time zones.\
\
**Multi-Platform Communication**\
We provide multiple communication options, including Slack, Telegram, and Email, for convenient and effective client interaction.\
\
**Access to our Engineers**\
Clients receive direct channels of communication with a team of SonarX blockchain and data engineers via Slack or Telegram.”